Refund Policy
Refund & Return Policy
We offer a 30-day return policy from the date you receive your order.
Eligibility
- Item must be unused and in the same condition as received
- Original packaging and tags required
- Proof of purchase required
How to Start a Return
Contact us at info@sifshaper.com. If your return is approved, we’ll provide a prepaid return label and instructions.
Note: Returns sent without prior approval will not be accepted.
Damages or Issues
Inspect your order upon arrival and contact us immediately if it’s damaged, defective, or incorrect.
Non-Returnable Items
- Used personal care items
- Sale items
- Gift cards
Exchanges
For the fastest service, return the item for a refund and place a new order.
Refunds
Once your return is received and approved, refunds are issued to your original payment method within 10 business days. Please allow extra time for your bank or card provider to process the refund.
If more than 15 business days have passed since your refund approval, contact us at info@sifshaper.com.
European Union Customers
Orders shipped to the EU may be canceled or returned within 14 days of delivery for any reason. Items must meet the eligibility requirements above.